Touch Screen

CRT’s® ViewPoint Touch Screen Kiosks are widely used throughout the NHS to measure patient experience in ‘real-time’, allowing healthcare organisations to identify patients needs and create dynamic user-led services. They are ideal for use in areas of your services where there is significant dwell time such as waiting areas or in-patient wards. Learn more about our work with the Surrey & Sussex Healthcare NHS Trust, who utilise ViewPoint Touch Screens across their services

Easy to install and use, the ViewPoint Kiosk is flexible, portable, self contained, secure and robust for undertaking patient surveys in unattended environments.

As a standalone device with floor, desk and wall mount options, the ViewPoint Kiosk unobtrusively gathers patient experience data which can be immediately uploaded, ready for reporting. NHS organisations can collect accurate data without the need of staff involvement, leaving care workers to concentrate on providing a world-class service.

Specialist CRT® personnel are equipped to provide fully Managed Services where surveys, reports and statistics may be delivered on demand and at agreed intervals, further releasing health professionals time.

ViewPoint Kiosk Patient Survey Benefits

• Lower patient survey costs
• Reduced demands upon staff
• Improved patient feedback quality
• Research data integrity with Valid8™
• Collect patient feedback in real time, allowing faster identification of/reaction to service problems
• Open new channels of communication and access to difficult to reach groups

ViewPoint Touch Screens are able to provide near real time patient feedback. Read more about our patient survey connectivity options.