Multi-channel patient feedback.
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Online Questionnaire

ViewPoint Online Survey and Satisfaction Questionnaires allows patients and service users to give their feedback at the click of a mouse from any web browser. Our Online Questionnaire is available as a standalone solution or alongside our suite of patient survey products and services. Online Questionnaires are ideal to capture feedback from patients who have experienced your services and are in a position to reflect on the satisfaction of care they received.

Patient Satisfaction Questionnaires may be embedded on your website or e-mailed as a web link directly to your service users. Easy, fast and effective feedback is then collected as part of your integrated patient feedback strategy.
Example Patient Satisfaction Questionnaire.

As part of your ViewPoint RCS licence, surveys already designed for ViewPoint Touch Screens or Tablet PCs can be converted to Online Surveys and published online in minutes.

Why not include a patient or visitor survey on your website, specifically designed for completion following consideration of their experience with you? Alternatively you could ask for feedback on your website itself, to help assess its effectiveness as a means of patient and visitor information.

ViewPoint Online Survey Benefits include:

• Multi channel feedback fulfils the 'Varney' recommendations
• Easy data analysis via one central system - ViewPoint RCS
• Custom user interface supports your brand 'look and feel'
• Enhances 'open ended' (free text) data capture
• Supports green initiatives alongside our other paper-free research technology 
• Ideal for running staff surveys
• Options for public or private surveys


To find out more about our making patient feedback easy: +44 (0) 2476 430 295Back to Top
 
Surrey and Sussex NHS

“The facility provided by CRT ViewPoint was identified as the only contender that offered the total solution to the research capability that the Trust was looking for.”

 

Vikki Carruth, Deputy Director of Nursing, Surrey & Sussex Healthcare Trust


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