ViewPoint RCS Patient Feedback System
Can technology play a part in helping the NHS to improve patient outcomes? Click here to read our PDF.
The ViewPoint Patient Survey Solution is an integrated series of products and services designed to help the NHS and health
organisations measure patient satisfaction and complete other clinical audits with ease. The proven accuracy of results gathered informs improvements to the patient experience.
The flexibility of our ‘Self Service’ system enables our clients to create their own surveys in ViewPoint, deploy them to patient survey devices in different locations and specialties, then easily and securely upload the feedback data to create a whole series of different reports. We also offer ‘Managed Services’, where any or all aspects of the patient surveying process can be managed on your behalf.
Click here to download a PDF for more info on our ViewPoint Patient Feedback System.
Our ViewPoint Research Control Suite (RCS) is a secure online application, which consists of the following:
- Secure online access
- A comprehensive range of patient feedback and audit services
- Self service or managed service options
- Survey design and management
- Multi channel data capture options
- Flexible reports and interactive dashboards
The Award Winning Patient Experience Tracking solution for the NHS and other health organisations. To highlight our work with the NHS, click here to read about the difference our technology has made to the Whittington Hospital NHS Trust.
Patient Surveys - Design
Designing patient surveys with our ‘Self Service’ web-based ViewPoint RCS is straightforward and intuitive. Our patient survey software was designed with user simplicity... Read More
Patient Surveys at Multiple Sites
With ViewPoint RCS, you can manage surveys at different locations with our user-friendly online location maintenance tool. Alternatively, let us take... Read More
Patient Surveys - Analysis
CRT’s patient Survey Analysis has been developed to ensure the easy production of reports and detailed analysis. All responses are time and... Read More
Patient Feedback - Gathering Views
CRT provide a range of easy-to-use patient survey devices for capturing high volumes of accurate patient feedback. Our touch screen devices are... Read More
Back to Top
- System Overview
- Patient Surveys - Design
- Patient Surveys at Multiple Sites
- Patient Surveys - Analysis
- Patient Feedback - Gathering Views
“Patients find ViewPoint easy to use which allows us to gather feedback from a much wider range of patients than was previously possible”.
Chris Giles
Development Manager
The Whittington Hospital
