Self Service

Our self-service options for measuring patient experience allow you take full control of your patient satisfaction research by managing all aspects of our user-friendly technology for yourself. Our self-service option is designed for those who have the resources in-house to manage the collection of patient feedback, utilising the award winning ViewPoint software and hardware tools.

Survey Design	Survey Control	Survey Analysis

You'll have the ability to create surveys at will and deploy them to your various touch screen devices or as Online Surveys. Your  patient feedback may be collected via a range of secure connectivity options. Finally, you can run standard or bespoke reports, when and how you want, in order to reveal what service improvement actions are required and fulfil your reporting requirements.

We put you in control of your patient satisfaction research by giving you the technology you need for the job.

Benefits include:

• Ownership and control is with you
• Reduced research costs
• Improved research quality
• Freedom to run your surveys and reports at will
• Environmentally friendly research achieved through paperless feedback technology and electronic reports

We’ll ensure you're fully trained on all aspects of your self-service ViewPoint solution and will assist with system implementation organisation wide, maximising the value of your investment (ROI). Our dedicated customer care team will also support you throughout the lifetime of your contract. 

Find out more

ViewPoint Training    ViewPoint Implementation    ViewPoint Customer Support